pq444 Privacy Policy

1 Introduction and Scope

pq444 ("we", "our", or "platform") is an online betting and casino service provider operating for users in Bangladesh. This privacy policy ("policy") applies to the pq444.cam website and all related services.

By using our website or registering an account, you are considered to have agreed to the terms of this privacy policy. If you disagree with any part of this policy, you are requested to refrain from using our services.

This policy has been prepared in line with applicable data protection regulations in Bangladesh and international best practices. We reserve the right to amend this policy at any time, and you will be duly notified of any changes.

2 What Information We Collect

pq444 collects the following types of information:

2.1 Information Provided Directly

• Full name, date of birth, and national ID number (for identity verification)
• Email address and mobile number
• Residential address
• Payment method details (bKash, Nagad, Rocket, Upay, or bank account number)
• Username and password for account login (stored in encrypted form)
• Any information provided when contacting customer support

2.2 Automatically Collected Information

• IP address and device identifier information
• Browser type, operating system, and screen resolution
• Duration of time spent on the website and pages visited
• Login time and date
• Log data from betting and gaming activity
• Information collected through cookies and similar tracking technologies

2.3 Identity Verification Documents

To ensure secure transactions and prevent fraud, we may in certain circumstances request copies of a national ID card, passport, or bank statement. These documents are stored securely and used solely for identity verification purposes.

3 Purpose of Using Information

The collected information is used for the following purposes:

• Account Management: To create, verify, and manage your pq444 account.
• Transaction Processing: To complete financial transactions including deposits and withdrawals.
• Customer Support: To respond to your questions, complaints, and requests, and to assist via 24/7 live chat.
• Security and Fraud Prevention: To ensure account security and detect suspicious activity.
• Responsible Gaming: To identify unusual gaming behavior and implement responsible gaming practices.
• Legal Compliance: To comply with applicable laws, regulations, and directives from regulatory bodies.
• Service Improvement: To analyze user experience and improve the quality of the platform.
• Communication: To keep you informed about important account updates, security notices, and relevant offers.

4 Information Storage and Security

pq444 uses industry-standard technology and practices to protect your personal information. Our security measures include:

• SSL Encryption: All data transmissions are secured with 256-bit SSL/TLS encryption technology.
• Stored Data Encryption: Stored sensitive information, particularly passwords and financial data, is protected with strong encryption algorithms.
• Access Control: Only authorized personnel are granted access to personal information on a need-to-know basis.
• Firewall and Intrusion Detection: Advanced technical barriers are maintained to prevent unauthorized access.
• Regular Security Audits: Regular security reviews are conducted to identify potential vulnerabilities.
• Data Backup: Secure backup systems are maintained to prevent data loss.

4.1 Data Retention Period

We retain your information only for as long as necessary. For active accounts, all information is kept for the duration the account remains active. Even after account closure, certain information may be retained for a specified period to fulfill legal obligations and resolve disputes.

5 Sharing Information with Third Parties

pq444 never sells your personal information for commercial purposes. However, information may be shared with trusted third parties in certain circumstances necessary for operating the service:

• Payment Processors: Necessary information is shared with bKash, Nagad, Rocket, Upay, and banking partners to complete transactions. These organizations are governed by their own privacy policies.
• Technology Service Providers: Hosting, cloud storage, and analytics providers are granted access to limited information under strict confidentiality agreements.
• Legal Obligations: Information may be disclosed as part of a court order, a lawful request from law enforcement agencies, or other legal processes.
• Fraud Prevention: Information may be shared with industry-standard security partners to prevent fraudulent activity.
• Business Transfer: In the event of a company merger or acquisition, your information may be transferred to the new entity, but the same privacy protections will be maintained.

6 Cookies Policy

The pq444.cam website uses cookies and similar tracking technologies to improve your experience.

6.1 Types of Cookies

• Essential Cookies: These are necessary for the basic functioning of the website — such as maintaining login sessions and security verification. They cannot be disabled.
• Functional Cookies: These remember your preferences (such as language and theme) and provide a personalized experience.
• Analytics Cookies: These help analyze website usage to improve our service. They collect anonymous information.

6.2 Cookie Controls

You can control or delete cookies through your browser settings. However, if essential cookies are disabled, some features of the website may not function properly.

7 Your Rights

You have the following rights regarding your personal information:

• Right of Access: You have the right to know what information we hold about you. Upon request, we will provide you with a copy of your information.
• Right to Rectification: If your information is incorrect or incomplete, you can contact us to have it corrected.
• Right to Erasure: In certain circumstances you may request that your personal information be deleted. However, some information may need to be retained due to legal obligations.
• Right to Restrict Processing: In certain circumstances you may request that the processing of your information be temporarily limited.
• Right to Data Portability: You may receive the information you have provided in a common format and, if needed, transfer it to another provider.
• Right to Object: You may object to marketing communications or certain methods of processing your information.
• Right to Withdraw Consent: For information processed on the basis of consent, you may withdraw your consent at any time.

To exercise any of these rights, please contact our support team. We will respond to your request as quickly as possible.

8 Privacy of Minors

pq444 is an adults-only platform. This service is for persons aged 21 and above only.

To verify age, we check the required identity documents at the time of registration. If you believe a minor has registered on our platform, please notify our support team immediately.

9 Privacy Policy Changes

pq444 may from time to time amend or update this privacy policy. In the event of changes, we will take the following steps:

• The updated policy will be published on this page and the "Last Updated" date will be changed.
• For significant changes, registered users will be notified by email.
• Continued use of the platform after the updated policy is published will be considered acceptance of the new policy.

We recommend that you review this page regularly so that you are always informed about our data protection practices.

10 Contact and Complaints

If you have any questions, concerns, or complaints about this privacy policy, please contact us. Our support team is available 24/7 in Bengali.

• Live Chat: Get instant assistance through the 24/7 live chat support on the website.
• Email: [email protected] — we typically reply within 24 hours.

Any request or complaint you submit regarding the protection of your information will be reviewed seriously and we will endeavor to resolve it in a timely manner.